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Frequently Asked Questions

Find answers to common questions about KampusBites

It's simple! Download the KampusBites app, browse menus from your favorite joints (like Midcity, K.M., or the Mess), and place an order. A student rider will pick it up and deliver it straight to your hostel door or lecture hall. You can track them in real-time on the map!
Yes! We deliver to every corner of K.U., including Nyayo 1-6, Ruwenzori, Usambara, Old Hall, Aberdares, and even the Staff Quarters. If you are on campus, we can find you.
Absolutely. We use a secure M-Pesa STK Push. When you checkout, a prompt pops up on your phone. Enter your PIN, and you're sorted. We do not accept cash to ensure safety and speed.
Safety first! When your rider arrives, your app will show a unique 4-digit Delivery Code. You must give this code to the rider to unlock your food. This ensures no one else eats your lunch!
Most orders take between 15 to 30 minutes depending on the restaurant's prep time. Check the "Fastest Delivery" shelf on the home page for the quickest options.

Still have questions?

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